APARTMENT REVIEWS IN Sacramento

I recently inquired about looking to rent out a unit at this apartment complex, I scheduled an appt with the leasing manager Shay & Makel who was very knowledgeable and gave me all the information needed for the apartments. I toured the complex and liked the amenities they have to offer. I am looking to relocate to sacramento and this area was close to the freeway and various shopping locations in the area. Staff was helpful and very informative.

NICE MANAGEMENT AND MAINTENANCE TEAM! Just moved in and I couldn't have had a better experience. The team was very welcoming, kind and assuring as I was...

Great experience the management, beautiful community the rental process was easy and affective

I recently moved in to the Charleston Apartments and I must say I am very Satisfied. The Leasing office was very Nice and made this whole process 10x easier… Jade was amazing and very accommodating to my needs . Also the maintenance guy was awesome if I had any issues he was able to help me with no hesitation. Super glad i decided to move here

The manager Alma is very professional and provides the best customer service! The assistant also helps make the transition smooth if you have an idea on when your available to move in. Lastly the property is veryy family friendly which is a great plus especially if you have little ones.

Today we were helped by Jose, maintenance worker from a different property, and he was great. Very professional and went above and beyond work request. While working on replacing fire alarms and kitchen light he notice that the toilet paper holder was loose and offered to get it fixed. Would definitely want to work with him again.

Love it here!

I’ve been living here for almost 9months now and have no complaints other than the appliances falling apart which has been addressed. Brianna and Marquis are professionals. They are so knowledgeable, attentive to the needs of tenants, and very nice. Since I inquired, Brianna has walked me through the whole process while I was still on the East Coast. She sent me photos of available units as I never got to see the unit before I moved in. She took the time and had to go back multiple times for me which I’m so thankful for. When she’s not around, Marquis doesn’t hesitate to jump in to assist. The maintenance guys are also very helpful and nice. I love chatting with them, they’re very personable. They know what they’re doing and I never had to wait more than a day or 2 to get anything fixed or get my issues addressed. If it doesn’t get fixed in the same day, they’ll stop by and give me an update. I really appreciate that. Overall, they do a great job at maintaining the property and keeping it clean. When the storms hit, the panels in my patio as well as my neighbors were damaged and it didn’t take them very long to attend to it, which I appreciate. The online portal to submit a work order and pay monthly is also very easy to navigate. I especially love the gym door that was installed last year. When there was an issue with my fob, Marquis addressed it immediately. Only other issue which I know they can’t control is having tenants allow young children use the facility after hours. I’m for kids working out and staying active but it’s very unsafe for them to be in there playing with the equipments. The Charleston also in such a great location, close to every essential store & shopping centers. I wouldn’t walk around the block but the location is very convenient and it would be very hard to let go of this apartment when the time comes.

Management here is amazing. The place is clean. Maintenance is timely and kind if you are kind. The only downside is the neighborhood/location, but once you are inside the gates you feel more at home.